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POST
/v1/inboxes

Create an inbox. Accepts a client-supplied idempotency key (Idempotency-Key header or client_id body field): a retry with the same key returns the existing inbox; the same key with a different body is a 409.

paid
boolean

When the paid-inbox feature flag is on, requests the x402 payment path (HTTP 402).

Idempotency-Key
string

Optional client-supplied key making a CREATE exactly-once. A retry with the same key returns the ORIGINAL response (same status + body) instead of creating a duplicate; the same key with a different request body returns 409. The body field client_id is honored as an alias when this header is absent. The key is scoped per tenant (and per agent on the agent plane), so keys never collide across callers.

object
username

Local part. On extrovertmail.com and free.extrovertmail.com it is normalized to lowercase, must contain at least five characters, and must not be postmaster, admin, webadmin, legal, fraudmark, fraudmarc, keith, melissa, richard, sydney, syd, john, or johnny. These restrictions do not apply to customer-owned domains. Omit it for a generated local part.

string
domain

Must be within the key’s allowed domains. Omit for the account’s plan-appropriate shared domain.

string
display_name

Normalized sender name for API mail; up to 60 Unicode characters. No controls, unsupported invisible characters, emoji, address delimiters or deceptive thread markers. Contextually valid Persian and Indic join controls are supported. SMTP preserves its own validated From name. Empty or omitted generates Agent {username}; agent007 becomes Agent 007 and alice_bot becomes Agent alice-bot. If a default cannot be generated safely, it falls back to Agent. Invalid explicit names are rejected.

string
webhook_url

Register an inbound webhook for this inbox.

string
metadata

Optional arbitrary key-value metadata to store on the inbox (AgentMail parity). Values may be string, number, or boolean. Caps: ≤256 keys, ≤256 chars per key, ≤256 chars per string value. Nested objects and arrays are rejected. Echoed back (and replayed on idempotent retries) on the create response.

object
key
additional properties
One of:
string
project_id

Optional assertion that must match the key’s bound project; NEVER a selector. A mismatch is 403. The inbox is always created in the key’s stored project.

string
client_id

Optional idempotency key (alias for the Idempotency-Key header). Re-creating with the same key returns the existing inbox rather than a duplicate; the same key with a different body returns 409.

string
return_credentials

Return the one-time IMAP/SMTP password on a newly created inbox. Requires the mailbox:credentials scope and a paid account. Omit this on ordinary agent/MCP creates.

boolean

Created. password is shown once.

An inbox. id is the canonical opaque inbox id and the path key (/v1/inboxes/{inbox_id}); treat it as an opaque string. address is the within-project email alias. Every redesign resource carries object, org_id, project_id, and timestamps (RFC D9). password is returned only on an explicitly requested, paid create response whose key has mailbox:credentials; list/get responses omit it.

object
object
string
Allowed values: inbox
id

Opaque inbox id (the path key). Treat as opaque.

string
Example
pmbx_8f3c2a1b
org_id
string
Example
org_1f2e
project_id
string
Example
prj_9a8b
address
string
Example
support@extrovertmail.com
agent_id
string
Example
agent_3kP9wQ
display_name
string
Example
Support Bot
domain

Domain part of the inbox address.

string
status

Inbox lifecycle; unknown means readiness evidence is unavailable.

string
Allowed values: provisioning live disabled deleting deleted degraded unknown
onboarding_mode
string
sender_verified

Sender setup evidence. Omitted when unavailable; absence must not be treated as pending or as a send blocker. Review policy is separate.

boolean
password

Mailbox login. Present only on the create response; never persisted in the clear.

string
smtp_host
string
smtp_port
integer
Example
587
imap_host
string
imap_port
integer
Example
993
webhook_url

Inbound webhook registered for this inbox

string
daily_send_limit

Effective rolling-24h recipient cap enforced for this inbox.

integer
>= 1 <= 10000
direct_smtp_enabled

Whether this inbox is configured for SMTP submission through the review pipeline. It is disabled by default, read-only for agents, and can be enabled only by a human administrator for an account with an active paid entitlement. The stored toggle does not grant access after that paid entitlement ends.

boolean
metadata

Arbitrary key-value metadata stored on the inbox (AgentMail parity). Always an object; {} when none is set, never null. Values are string, number, or boolean. Project-scoped: an agent key can only read or mutate metadata for inboxes in its bound project.

object
key
additional properties
One of:
string
effective_review_policy

The RESOLVED review policy for this inbox: the per-inbox override, else the account default, else the require_review floor. Read it once before your first send: under require_review a send/reply/forward WITHOUT an intent is rejected 422 intent_required (nothing sent, nothing queued), and one WITH an intent is queued for a human (202 queued_for_review). Present on the single-inbox GET only; the list response omits it.

string
Allowed values: require_review allow_direct auto_send_graduated
internal_email_review

Default-off review exceptions for email between inboxes in the sender’s exact project or organization. Every final To, Cc, Bcc and SMTP envelope recipient must resolve to a current inbox inside that scope. Shared domains, aliases, shared administrators and organization hierarchy do not establish membership. Organization enablement covers all current and future projects; project-off does not override it. These settings grant no inbox access. Writing rules, intent, suppression, sending limits and protected onboarding review still apply. Ordinary agents and project managers cannot enable these settings.

object
project
required
object
enabled
required
boolean
effective
required

True when the project or organization exception is enabled.

boolean
project_id
required
string
settings_url
required
string
organization
required
object
enabled
required
boolean
org_id
required
string
settings_url
required
string
all_recipients_required
required
boolean
human_email_review

Default-off account-wide exception for emails from any account agent to exactly one To recipient: the account human at verified_email, with no Cc or Bcc. Exact address only, not aliases. SMTP envelope must also contain only that recipient. Backend deterministically approves qualifying new submissions as human_recipient_auto; writing rules, intent requirements, suppression and sending limits still apply. Other recipients retain their existing review policy. Protected onboarding practice always requires human review. Only the human or an explicitly authorized account:admin connection can change this setting. Ordinary agents cannot enable it.

object
enabled
required
boolean
available
required
boolean
verified_email
required
string
nullable
single_recipient_only
required
boolean
settings_url
required
string
unavailable_reason
required
string
nullable
Allowed values: human_identity_missing human_identity_ambiguous
created_at
string format: date-time

Invalid request.

The canonical error envelope. error is a stable machine code.

object
error
required

Stable error code (e.g. unauthorized, forbidden, not_found, invalid, quota_exceeded, rate_limited).

string
Example
forbidden
message

Human-readable detail (never leaks internals).

string
Example
missing required scope
reason

Machine-readable quota reason. inbox_limit_exceeded means billing account inbox capacity across all organizations and projects sharing that account; enrollment_token_mailbox_budget_exhausted means the enrollment key lifetime creation allowance. Read message for recovery; inbox counts are separate from sending quotas.

string
used

Consumed plus reserved units.

integer format: int64
delta

Requested additional units.

integer format: int64
limit
integer format: int64
remaining
integer format: int64
consumed
integer format: int64
reserved
integer format: int64
next_reset_at

Next UTC usage-period boundary; pending reservations survive this boundary.

string format: date-time
upgrade_required
boolean

Missing or invalid credential.

The canonical error envelope. error is a stable machine code.

object
error
required

Stable error code (e.g. unauthorized, forbidden, not_found, invalid, quota_exceeded, rate_limited).

string
Example
forbidden
message

Human-readable detail (never leaks internals).

string
Example
missing required scope
reason

Machine-readable quota reason. inbox_limit_exceeded means billing account inbox capacity across all organizations and projects sharing that account; enrollment_token_mailbox_budget_exhausted means the enrollment key lifetime creation allowance. Read message for recovery; inbox counts are separate from sending quotas.

string
used

Consumed plus reserved units.

integer format: int64
delta

Requested additional units.

integer format: int64
limit
integer format: int64
remaining
integer format: int64
consumed
integer format: int64
reserved
integer format: int64
next_reset_at

Next UTC usage-period boundary; pending reservations survive this boundary.

string format: date-time
upgrade_required
boolean

X402 payment required (feature-flagged).

Authenticated but lacking the required scope, or out of quota.

The canonical error envelope. error is a stable machine code.

object
error
required

Stable error code (e.g. unauthorized, forbidden, not_found, invalid, quota_exceeded, rate_limited).

string
Example
forbidden
message

Human-readable detail (never leaks internals).

string
Example
missing required scope
reason

Machine-readable quota reason. inbox_limit_exceeded means billing account inbox capacity across all organizations and projects sharing that account; enrollment_token_mailbox_budget_exhausted means the enrollment key lifetime creation allowance. Read message for recovery; inbox counts are separate from sending quotas.

string
used

Consumed plus reserved units.

integer format: int64
delta

Requested additional units.

integer format: int64
limit
integer format: int64
remaining
integer format: int64
consumed
integer format: int64
reserved
integer format: int64
next_reset_at

Next UTC usage-period boundary; pending reservations survive this boundary.

string format: date-time
upgrade_required
boolean

The supplied idempotency key was already used with a different request body (error = idempotency_conflict).

The canonical error envelope. error is a stable machine code.

object
error
required

Stable error code (e.g. unauthorized, forbidden, not_found, invalid, quota_exceeded, rate_limited).

string
Example
forbidden
message

Human-readable detail (never leaks internals).

string
Example
missing required scope
reason

Machine-readable quota reason. inbox_limit_exceeded means billing account inbox capacity across all organizations and projects sharing that account; enrollment_token_mailbox_budget_exhausted means the enrollment key lifetime creation allowance. Read message for recovery; inbox counts are separate from sending quotas.

string
used

Consumed plus reserved units.

integer format: int64
delta

Requested additional units.

integer format: int64
limit
integer format: int64
remaining
integer format: int64
consumed
integer format: int64
reserved
integer format: int64
next_reset_at

Next UTC usage-period boundary; pending reservations survive this boundary.

string format: date-time
upgrade_required
boolean

Per-key rate limit exceeded. Carries a Retry-After header.

The canonical error envelope. error is a stable machine code.

object
error
required

Stable error code (e.g. unauthorized, forbidden, not_found, invalid, quota_exceeded, rate_limited).

string
Example
forbidden
message

Human-readable detail (never leaks internals).

string
Example
missing required scope
reason

Machine-readable quota reason. inbox_limit_exceeded means billing account inbox capacity across all organizations and projects sharing that account; enrollment_token_mailbox_budget_exhausted means the enrollment key lifetime creation allowance. Read message for recovery; inbox counts are separate from sending quotas.

string
used

Consumed plus reserved units.

integer format: int64
delta

Requested additional units.

integer format: int64
limit
integer format: int64
remaining
integer format: int64
consumed
integer format: int64
reserved
integer format: int64
next_reset_at

Next UTC usage-period boundary; pending reservations survive this boundary.

string format: date-time
upgrade_required
boolean
Retry-After
integer

Seconds until the window resets.