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Create an inbox from the console

POST
/v1/admin/orgs/{org_id}/projects/{project_id}/inboxes
org_id
required
string
project_id
required
string
object
username

Local part. On extrovertmail.com and free.extrovertmail.com it is normalized to lowercase, must contain at least five characters, and must not be postmaster, admin, webadmin, legal, fraudmark, fraudmarc, keith, melissa, richard, sydney, syd, john, or johnny. These restrictions do not apply to customer-owned domains. Omit it for a generated local part.

string
domain_id

Domain id from the console domains list.

string
domain

Domain name fallback when domain_id is omitted.

string
agent_id
required

Active agent that owns the new inbox.

string
display_name

Normalized sender name for API mail; up to 60 Unicode characters. No controls, unsupported invisible characters, emoji, address delimiters or deceptive thread markers. Contextually valid Persian and Indic join controls are supported. SMTP preserves its own validated From name. Empty or omitted generates Agent {username}; agent007 becomes Agent 007 and alice_bot becomes Agent alice-bot. If a default cannot be generated safely, it falls back to Agent. Invalid explicit names are rejected.

string
webhook_url
string

Created.

object
id

Stable inbox ID used for explicit connection consent.

string
address
string
display_name

Normalized sender name; empty means bare-address API mail.

string
agent_id
string
agent_name

Human-readable owning persona name.

string
lifecycle_status

Current inbox lifecycle status.

string
domain
string
webhook_url
string
daily_send_used

Recipients sent in the rolling 24-hour window.

integer
daily_send_cap
integer
direct_smtp_enabled

Whether this inbox is configured for SMTP through the review pipeline. Effective access also requires an active paid entitlement.

boolean
created_at
string format: date-time

Invalid request.

The canonical error envelope. error is a stable machine code.

object
error
required

Stable error code (e.g. unauthorized, forbidden, not_found, invalid, quota_exceeded, rate_limited).

string
Example
forbidden
message

Human-readable detail (never leaks internals).

string
Example
missing required scope
reason

Machine-readable quota reason. inbox_limit_exceeded means billing account inbox capacity across all organizations and projects sharing that account; enrollment_token_mailbox_budget_exhausted means the enrollment key lifetime creation allowance. Read message for recovery; inbox counts are separate from sending quotas.

string
used

Consumed plus reserved units.

integer format: int64
delta

Requested additional units.

integer format: int64
limit
integer format: int64
remaining
integer format: int64
consumed
integer format: int64
reserved
integer format: int64
next_reset_at

Next UTC usage-period boundary; pending reservations survive this boundary.

string format: date-time
upgrade_required
boolean

Missing or invalid credential.

The canonical error envelope. error is a stable machine code.

object
error
required

Stable error code (e.g. unauthorized, forbidden, not_found, invalid, quota_exceeded, rate_limited).

string
Example
forbidden
message

Human-readable detail (never leaks internals).

string
Example
missing required scope
reason

Machine-readable quota reason. inbox_limit_exceeded means billing account inbox capacity across all organizations and projects sharing that account; enrollment_token_mailbox_budget_exhausted means the enrollment key lifetime creation allowance. Read message for recovery; inbox counts are separate from sending quotas.

string
used

Consumed plus reserved units.

integer format: int64
delta

Requested additional units.

integer format: int64
limit
integer format: int64
remaining
integer format: int64
consumed
integer format: int64
reserved
integer format: int64
next_reset_at

Next UTC usage-period boundary; pending reservations survive this boundary.

string format: date-time
upgrade_required
boolean

Authenticated but lacking the required scope, or out of quota.

The canonical error envelope. error is a stable machine code.

object
error
required

Stable error code (e.g. unauthorized, forbidden, not_found, invalid, quota_exceeded, rate_limited).

string
Example
forbidden
message

Human-readable detail (never leaks internals).

string
Example
missing required scope
reason

Machine-readable quota reason. inbox_limit_exceeded means billing account inbox capacity across all organizations and projects sharing that account; enrollment_token_mailbox_budget_exhausted means the enrollment key lifetime creation allowance. Read message for recovery; inbox counts are separate from sending quotas.

string
used

Consumed plus reserved units.

integer format: int64
delta

Requested additional units.

integer format: int64
limit
integer format: int64
remaining
integer format: int64
consumed
integer format: int64
reserved
integer format: int64
next_reset_at

Next UTC usage-period boundary; pending reservations survive this boundary.

string format: date-time
upgrade_required
boolean

Resource not found.

The canonical error envelope. error is a stable machine code.

object
error
required

Stable error code (e.g. unauthorized, forbidden, not_found, invalid, quota_exceeded, rate_limited).

string
Example
forbidden
message

Human-readable detail (never leaks internals).

string
Example
missing required scope
reason

Machine-readable quota reason. inbox_limit_exceeded means billing account inbox capacity across all organizations and projects sharing that account; enrollment_token_mailbox_budget_exhausted means the enrollment key lifetime creation allowance. Read message for recovery; inbox counts are separate from sending quotas.

string
used

Consumed plus reserved units.

integer format: int64
delta

Requested additional units.

integer format: int64
limit
integer format: int64
remaining
integer format: int64
consumed
integer format: int64
reserved
integer format: int64
next_reset_at

Next UTC usage-period boundary; pending reservations survive this boundary.

string format: date-time
upgrade_required
boolean